INFO & FAQs

Answers to some of your faq questions

Is a deposit required to book?

Yes, £50-£100 deposit is required to secure your booking.  This can be made securely through PayPal on the website, a personal cheque, or direct bank transfer.

What is a Security deposit?

A security deposit of £200 is required at the same time as the remaining balance.  The security deposit is fully refundable (approximately 30 days after departure), as long as there are no damages/breakages/etc.  Once the property has been inspected by the management company, a clearing statement is sent to the owner who then releases the security deposit to the guest.

When do I pay the balance?

The remaining balance for the booking is due normally 6/8 weeks before arrival.  This can be made the same way as the deposit was paid. 

What happens after I book?

After receiving the final balance and security deposit, confirmation will be made.  Directions on how to get to the villa / key collection etc. will be sent by email.

What are the terms of booking?

www.mcvfloridavilla.com  terms and conditions are provided on the web site.  In order to book you must agree the terms and conditions.  

Will I require pool heating?

Pool heating is optional, normally not required during June - September.  However there is a charge of £15 per day for pool heating, due to the excessive gas costs.  If you have not asked for pool heating before your arrival, and then decide to have the pool heated, you can contact the management company and they will arrange this for you, you will have to pay the full amount due plus the call-out charge of £25.

What are the check in times and can I arrive early or have a late arrival?

Check in time is 4pm and check out time is 10am. If you require an earlier check in or later check out you must request at the time of reservation as it is not always possible to oblige and there may be an extra charge.